How long will my order take to arrive?
It can range from 2-7 working days, depending on where you reside. Please view further delivery.
The delivery timelines vary per province - All orders are dispatched from Johannesburg, Gauteng.
What do I if I don't receive my order?
Once you receive your tracking information and after you track it on the relevant courier website shows delivered but you have not received it , Please alert us via telephone or email. We will then be able to address with the relevant courier company.
How can I return my products?
Find out more on our Return Policy page.
What are my delivery option?
We strive to dispatch deliveries daily to destinations within Johannesburg and surrounding areas. Deliveries to areas outside Johannesburg will be made the next morning.
Please note that Bonnets, Cradles and other Large Parts will incur an additional delivery cost. The cost is on average about R150 for a depending on the area and the parcel size, the cost will be stated in your cart before you proceed to payment. Please call us if you not sure on anything.
Courier: This is a door-to-door service. This will be done through either of the following courier companies Fastway, Aramex, DSV or TheCourierGuy
Delivery Times: This timeline is only applicable once the parts has left our JHB store (processing of orders take 1-2 working days):
- To Gauteng: 1 - 2 Working Days
- To Main Centres (CTN, DBN, PE): 2 - 3 Working Days
- To Regional Areas: 3 - 5 Working Days
- To Remote Areas: 5 - 7 Working Days
Note: These delivery times are estimations; our large range makes it difficult to guarantee exact delivery times. To find out a more accurate delivery time on the specific items, please call us on 0815862313 or email [email protected]
Speed service: This is a service completed through the South African post-office. Once the order reaches us, we scan and package the item/s. From there it is sent to your nearest post office. Details on tracking & timing will be included in your delivery notification e-mail.
Postnet to Postnet: This is a service completed through Postnet. Once the order reaches us, we scan and package the item/s. From there it is sent to your chosen Postnet store. Pricing is dependant on the parcel size and weight. Details on tracking & timing will be included in your delivery notification e-mail.
Collect from our Store: We do offer an option for you to collect your order from our store in Maraisburg Johannesburg. Payment needs to be completed online or via EFT prior to collection. Our team will send you confirmation once your order is ready for collection.
Visit the Contact Us page. to access our address.
When do you deliver?
The couriers only deliver on weekdays from Monday to Friday between 08h00 - 17h00.
Can you deliver after hours & on weekends?
Unfortunately not. We are however working on it for the Gauteng region.
Can you deliver on public holidays?
Unfortunately not, our courier services do not operate on public holidays
Where is my parcel?
Your parcel can be tracked via the following courier tracking site:
The Courier Guy: http://www.thecourierguy.co.za/tracking_home.php