How long will my order take to arrive?
About 2 to 3 days, depending on product availability and your choice of the delivery options available.
What do I do if I don't receive my Order?
Do not hesitate to give us a call. We will track your order and give you update on the progress of your goods.
Is there a warranty on the products?
It depends on the brand that you've purchased, but in most cases there is. The warrantee is usually listed on the product page, but if you have any questions please give us a call.
Does returning products purchased online work the same as in your store?
Yes it does. Give us a call if you are unsure of anything.
What are my delivery options?
We strive to dispatch deliveries daily to destinations within Johannesburg and surrounding areas. Deliveries to areas outside Johannesburg will be made the next morning.
Please note that all purchases over R3000 will receive Free Delivery but only if your goods weigh LESS than 12kg. Also please note that Bonnets, Cradles and other Large Parts will be charged for. We do not make any profit on Courier Charges and Charge you the Cheapest price from our Couriers. The cost is on average about R150 for a big parcel depending on the area. Please call us if you not sure on anything.
Courier: This is a door-to-door service. This will be done through the courier company Fastway
Speed service: This is a service offered by the post-office. Once the order reaches us, we scan and package the item/s. From there it is sent to your nearest post office. Details on tracking & timing will be included in your delivery notification e-mail.
Collect from our Store: you can collect your orders from our Store in Bosmont Johannesburg.
Click on the Contact Us page to access our address.